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FAQs


FAQs RELATED TO WEBSITE BUILDER AND HOSTING PLANS
  • What is the DesignMantic website builder?

    DesignMantic's website builder is an easy to use website generating tool that requires no technical knowledge to create a website. You can create your website in minutes, preview the complete site before set it up for hosting.

  • How much does it cost to use your website builder?

    DesignMantic's website builder is free to use and has no hidden charges.

  • How do I create a website?

    To start creating your website, enter your company name and hit "Create My Website for FREE". How do I create a website?
    Then follow these steps:
    1.Select a template that you like. Select a template that you like.

    2. Login to website editor and click on "Start Editing Website" at the top right hand corner. Login to website editor and click on "Start Editing Website" at the top right hand corner.

    3. Tweak the style of your web template by adding images and texts. Tweak the style of your web template by adding images and texts.

    4. And finally publish it. And finally publish it.
    For any queries regarding the website builder, email us at: support@designmantic.com

  • What are website templates?

    Website templates are predesigned prototype designs created so you can easily choose and jumpstart your online presence without any hassle of working with a web designer. Web templates at DesignMantic are fully customizable to your choice and requirements by using our website builder.

  • I own a website with another hosting company. Can I move my site to the website builder?

    No, that is currently not possible. Our team is working on this functionality and it may be available in the future.

  • I already have a domain name registered elsewhere. Can I use that domain name with my DesignMantic website builder?

    Yes, you can use a previously registered domain name with DesignMantic's paid hosting plan.

  • Can I register a custom domain for my website through the DesignMantic website builder?

    Yes, you can easily register a custom domain name for your website when you buy a hosting plan with us. Just select the domain name when you purchase the hosting package and your website will be up and running within a few minutes.

  • How can I purchase a domain?

    You can purchase a domain from DesignMantic by following these steps.

    Step 1: Insert your preferred domain name then select the extension from the combo box. If the domain is available you'll be prompted to click on "Buy Now" button. When you click on "Buy Now", you will be taken to a checkout page. 06.png
    Step 2: Fill in your billing details correctly and proceed to "Next". Your domain name will appear in the "My Domains" section once your transaction is complete. 07.png
    Step 3: After you've successfully purchased your domain name, click on "Domain" to manage it. 08.png

  • How can I point a domain I already own to my website on DesignMantic?

    You can use a domain you already own and point it to your website at DesignMantic through these steps.

    Step 1: Add your domain as an external domain in your account.
    This means your domain remains where you've registered it but you can manage it within our website builder.
    Once your domain is added, you'll be provided with a pair of name servers that will need to be set up in the domain management area. How can I point a domain I already own to my website on DesignMantic?
    Step 2: When you click on "Use a domain you already own" you'll be prompted to enter the domain name which you own. Simply write the domain name and click on the website which you want to point it to and click on "Next". How can I point a domain I already own to my website on DesignMantic?
    Step 3: For any other advance settings you can update "Zone Settings" from this section. How can I point a domain I already own to my website on DesignMantic?

  • What features do you offer with the paid hosting plan?

    Our paid website hosting plans offer a variety of added benefits and features in comparison to the free plan. You can explore plans and pricing at the website builder's homepage here

  • My website has been deactivated! How can I reactivate it?

    Account deactivation may occur due to two reasons:

    • Your hosting plan has expired.
    • Your account has been inactive for more than the allowed time.

    You may contact us to reactivate your account at support@designmantic.com or call at 855-752-5503.

  • Do I need to know HTML to use the DesignMantic website builder?

    You don't need to have knowledge of programming, HTML, CSS or JavaScript to use DesignMantic's website builder. You don't even have to be web savvy to create a professional looking website.

  • Can I change the logo on my website?

    Yes, you can add a custom logo to your website by uploading it to the system or create one using DesignMantic's logo maker here. 12.png

  • What can I add to my website with DesignMantic's website builder?

    The website builder allows you to add anything from, text, photos, photo galleries, blog posts, videos, music and even social media widgets to your website.

  • How do I add pages to my website?

    From Left panel simply point your mouse cursor on Pages and click on "Add New Page" option. How do I add pages to my website?

  • Is there a way to add a video to my website?

    Yes, you can! You can add your video by following these steps:

    Step 1: Click on the area you want to add your video. Then add video by clicking on the video icon in the tool bar. Is there a way to add a video to my website?
    Step 2: Fill the below details to give the source link of the video. Make sure to write the dimensions of the area you want the video to appear in. Is there a way to add a video to my website?
    Step 3: You may also upload the video through embed code by clicking on the embed tab and paste the code in the text box. Click OK once you are done with all the required details. Is there a way to add a video to my website?

  • How can I publish the changes I've made to my website?

    Once you have made the required changes to your website, simply click on "Save" first, then click "Publish" button to publish your website on a subdomain/domain. How can I publish the changes I've made to my website?

  • Is there a way to link my email with the website?

    This feature is under development. We will notify you as soon as it is possible.

  • Will I get an email service with the hosting?

    The email service we offer is charged separately. You can avail email accounts service in a set of 5 for $4 per month. Simply contact us via support@designmantic.com or call us at 855-752-5503.

  • How many email accounts will I get if I choose your email service?

    You will be given 5 email addresses for an additional amount of $4/month. You can add email addresses according to your requirements.
    For example:
    john@domainname.com
    sara@domainname.com

  • Is there a way to customize the "Contact Us" form to receive emails if I decide to use sitemantic.com as a domain?

    You can easily update the "Contact Us" form by going to the "Contact Us" tab from the top navigation of your website template. Once there, click on the form area and edit as you like. How many email accounts will I get if I choose your email service?
    If you would like to receive emails from your visitors, simply insert the email address from which you would like to receive emails. How many email accounts will I get if I choose your email service?
    You can also change the location of your company on the map in the "Contact Us" form by clicking on the map checkbox and providing the address.

  • What kind of information is required to add a sub-domain by using sitemantic.com?

    If you are a new user you can simply add a subdomain by clicking on "Publish" button.
    Alternatively, if you are an existing user you can update/change subdomain by click on the sub-domain name to update it. What kind of information is required to add a sub-domain by using sitemantic.com?

  • I would like to add Google Analytics tracking code to my website. How can I do that?

    You can definitely add Google Analytics code to your website.
    Step 1: From Left panel simply point your mouse cursor on settings and click on "Google Analytics" option.
    Step 2: A popup window will open and you'll be prompted to add your GA code. Simply paste the code in the field.
    For example: A code that you have to paste should look like this 'UA-3453422-1. You can definitely add Google Analytics code to your website.

  • I would like to add a favicon. Can I do that?

    Yes, you can add the image of your favicon by point your mouse to settings on from left panel and Click on "Favicon". You will then prompted to upload your favicon image. I would like to add a favicon. Can I do that?

  • Is there a way to add mail exchange records or MX?

    You can add mail exchange (MX) records by clicking on "Domain" (My Domain section) for which you want to add MX record, then follow the steps below.

    Step 1: You have to fill the below details in the "Add Zone Settings" to configure MX.

    • TTL is 300
    • Type is MX
    • Point to 10
    • MX Priority is mx.domainname.com.cust.b.hostedemail.com.

    The above MX priority is an example in the domain name you have to write the domain which you have purchased with the extension.
    MX: The Email Exchange (MX) record is the line within the DNS zone file that directs email to.
    Is there a way to add mail exchange records or MX?
    Step 2: After this you need to add CNAME for configuring webmail access.
    For this you have to select type of CNAME
    TTL is =300
    HOST: mail.domainname.com.
    Point to: mail.domainname.com.cust.b.hostedemail.com.
    CNAME: Purpose is to access web mail. Step 2: After this you need to add CNAME for configuring webmail access.

  • How do I configure my email account settings in MS Outlook?

    To configure your email account in MS Outlook go to "Account Settings", follow the prompts by adding a "New" account with the following configurations (replace domainname.com with client domain):

    IMAP

    • Server: mail.domainname.com
    • Port: 143 or 993 (SSL)
    • Username: full email address
    • Password: email password

    POP
    • Server: mail.domainname.com
    • Port: 110 or 995 (SSL)
    • Username: full email address
    • Password: email password

    SMTP

    • Server: mail.domainname.com
    • Port: 25, 587, or 465 (SSL)
    • Username: full email address
    • Password: email password
  • What are your domain pricing?

    Domain pricing are as follows:
    .com $11
    .net $13.99
    .org $13.99
    .biz $12.99
    .co.uk $11.99
    .org.uk $11.99
    .uk $11.99
    .co $15.99
    .de $11.99
    .ca $15.99

    Note: Privacy service costs $6 in addition to each domain name.

  • What are the settings to publish my website?

    You can publish your website anytime you like by clicking on "Publish" in the main navigation. At the time of publishing, you might be prompted to enter settings of your subdomain. Use the following format:
    Sub Domain = domainname
    Site Name = www-domainname-com

  • How can I add my own email accounts online?

    You can add your email accounts online too.
    Simply go to "My Domain" section. The email link on the right hand side will let you open the "Email" management section where you can purchase/add emails as shown below. How can I add my own email accounts online?
    You can add your email accounts online too.

  • How will I access the email addresses which I have created?

    You can access the created email address by writing mail.domainname.com